Making dreams come true for 19 years | 1999-2018
Cart

Frequently Asked Questions

How can I extend my voucher?

This information applies only to vouchers directly purchased on our website. If you have purchased your voucher from another company, please contact us for assistance.

If your voucher has expired, a reactivation fee is payable and can be paid online here.
If your voucher is still in date and you need longer in order to do your experience, you can order the extension fee online here.
In both cases, your voucher will be valid for a further 36 months from the date of placing your extension or reactivation order.
If you need to discuss exceptional circumstances for not using your voucher within the expiry date, please do contact us with your voucher number.

Frequently asked questions
Here you can find help on things like exchanging and upgrading your gift certificates, delivery times, bringing spectators, corporate sales and much more. View all of our FAQs here

Trusted by
Live Help
Hi
I'm Emma, Are you having trouble finding what you are looking for?