Making dreams come true for 19 years | 1999-2018
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Frequently Asked Questions

Your voucher has already been activated

Oops - it seems like you've already activated your voucher in our system before...there's no need to panic!

If you have activated your voucher recently, you should be receiving an email within 3 working days from the date of your activation.

If you activated your voucher more than 3 working days ago, please check your spam or junk email box as sometimes our emails end up in there.

Please do let us know if you haven't received contact from us and it's been more than 3 working days since you've redeemed your voucher. Don't forget to tell us your voucher number when contacting us so we can help you quicker.

Frequently asked questions
Here you can find help on things like exchanging and upgrading your gift certificates, delivery times, bringing spectators, corporate sales and much more. View all of our FAQs here

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