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Frequently Asked Questions

I need to make travel or accommodation arrangements to use my voucher.

We strongly advise you to wait for your booking confirmation detailing the date and time booked before booking any travel or accommodation. Where an experience is cancelled we unfortunately will not be able to reimburse for any expenses relating to this.

Frequently asked questions

Here you can find help on things like exchanging and upgrading your vouchers, delivery times, bringing spectators, corporate sales and much more. View all of our FAQs here

Question:Can I change my experience?

Question:I want to know more about Golden Moments

Question:I would like to discuss a corporate opportunity

Question:Can I bring a spectator to my experience?

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Gift Ideas for Mothers Day Birthday Present Ideas Experience Days USA Food & Drink Experiences Luxury Train Journeys Things to do and see in London What to do in Dublin Best things to do in Paris Things to do in Amsterdam, Netherlands What to do in Rome, Italy What to do in Berlin Father's Day Ideas Luxury Trains Experience Christmas Gifts

Find unique gift ideas for Father's Day and other special occasions at Golden Moments, choose a flexible open-dated gift experience voucher where the recipient makes their own choice. Golden Moments are collectively known as the Experience Hunters and we've been searching Europe and beyond for amazing gift experiences since 1999. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too!

Since 1999, the team of Golden Moments Experience Hunters have been searching UK, Europe and beyond for amazing gift experiences and activities. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too! Start a Live Chat now, we're always happy to help.